Delivery + Returns

DELIVERY 

Coco Ribbon offers FREE SHIPPING for orders within Australia and New Zealand over $300.00. For orders under $300, Coco Ribbon charges a rate of $9.95 for standard delivery, with estimated arrival between 2 to 5 business days.

International shipping is subsidised at AUD $19.95 and sent via DHL express. Depending on your location, delivery is estimated between 2 to 7 business days.

RETURNS 

If you are not perfectly satisfied with your order, you may return your new and used items at no cost to you within 21 days. To lodge a FREE RETURN, simply login to your account at cocoribbon.com and follow the prompts, or use the Request A Return link in our footer. Once your return is lodged, you will receive instructions & a return shipping label via email. Coco Ribbon will not accept returns for any items that have been worn, washed and/or tags removed. 

For further details, please see our Shipping and Returns Policies.