DELIVERY WITHIN AUSTRALIA AND NEW ZEALAND

Coco Ribbon offers FREE SHIPPING for orders over $300. For orders under $300, Coco Ribbon charges a rate of $9.95 for standard delivery, with estimated arrival between 2 to 5 working days.

Express shipping is available for a rate of $14.95 and must be selected at checkout. Express post is estimated to arrive with 1-2 business days for major cities or up to 3 days for regional areas.

To find out if your order can be delivered same day or guaranteed next day, please contact us and we will arrange a courier.  Additional costs may apply.

Orders placed after 2pm will be dispatched on the following business day.

INTERNATIONAL DELIVERY

International Delivery is subsidised at AUD $19.95 via DHL express.

Depending on your location, delivery is estimated between 2 to 7 business days. If you would like a more accurate delivery date, please contact us.

DELIVERY TAXES AND DUTIES 

Shipping costs do not include duties or taxes applied by customs at the destination country. Coco Ribbon is not responsible for paying these charges. 

TERMS

Your order will be packed and dispatched, provided:

  • The item you have chosen is in stock
  • The delivery address has been verified
  • Payment has been approved

Orders can be delivered to either business or residential addresses, however some packages will require a signature on receipt of delivery.  Please only specify a P.O. box for delivery if you have no other available option.  It is customary for the dispatch companies we use to leave a notification card with their contact information if the delivery address is unattended at the time of delivery, however this may not always be the case. Coco Ribbon cannot take responsibility if a notification card is not left in any instance.