What our customers and the press say...
Many thanks , I work in a client facing role and it is very unusaul these days to get such fantastic client service , so this is much appreciated. Lorna Jane
The two dresses I have are so beautiful, wore them both last week and I cannot describe just how warm they are when you pair them with some woollen tights. Hayley
thank you so much, Venetia
Thank you very much. I must say that is excellent customer service.
Hello ladies, I have just received the cashmere dress I ordered from you last Friday, and wanted to say thank you, not only for the very quick delivery, but for such a lovely treat. It feels like the cashmere dress I have been trying to find for years - great quality, and as you rightly say very flattering, even for those of us with curves where we'd rather not have them! The only thing I could ask is that you please make it in more colours now..... maybe a pillarbox red or a purple? I'm really looking forward to your Spring collection (although let's maybe not mention it to my bank manager just yet.....)! With thanks again & happy new year to you all,
Thanks for your email, I really appreciate you doing that - the parcel was on my doorstep early yesterday. Am just going to open it now!
Great service and I'll return.
Hi - just to say the necklace arrived from Australia on friday and is
Thanks so much for all of your help - I'm really grateful.
All the best. Katie.
Absolutely outstanding service, thank you so much for ensuring my gorgeous gift arrived on time!
Thank you so much for the very prompt delivery of the lovely cashmere socks.
I have to say i'm in love with all that is Coco Ribbon, your whole collection is absolutley fabulous, i have the peacock blue cashmere pocket dress and the amount of compliments i've received when wearing this dress is amazing. Your liberty coat is so individual, it reminds me of a time gone by, classic and timeless. I could go on and on with endless praise, coco ribbon you're fantastic, in a class of your own.
Just a quickie to say a huge thank you for my fabulous new jeans!! They arrived in super quick time and much to my delight were beautifully wrapped and presented. To cap it off, your hand written note really made my day. What a wonderful surprise to get such fantastic personal service from shopping online, you certainly put all other e-tailers to shame. I will certainly be returning to Coco Ribbon.
Just to say thank you so much, I have received my hotwater bottle cover beautifully wrapped and with a wonderful note. It is so lovely to get such care and attention, thank you very much, I will not only be using Coco-Ribbon again, but recommending you whenever I can.
Dear Coco Ribbon girls,
I am so pleased with my purchase, and I LOVE how it comes wrapped up with such care, and like a present. With my name on the card! It's a delightful feeling to get your stuff sent through the post and I shall certainly be doing it again
Just wanted to say a huge thanks for my order! It arrived today and is absolutely gorgeous! It's my first Coco Ribbon purchase but it won't be my last!
I ordered on your special offer for the free goodie bag and am SO impressed! The silk goods feel just amazing and the packaging was fabulous! The website pictures can't do the goods justice and I was so bowled over. The little fragrance & relax cream samples were to die for and such a fantastic extra touch. Thank you! I will be considering Coco Ribbon for gifts in the future and will be putting items on my ‘want' list for birthday and Christmas as well. I hope you do more special offers in the future as well because it's lovely to try out other items along with your order. I feel absolutely spoiled with luxury and it has made my weekend!
Anyway I could go on all day and you probably get loads of emails like this. I am off to have a look at your Panty Postman site because I love the idea of panties in the post, lol!
Big hugs to you all!
Gosh the top is gorgeous! even better than I expected and all the girls at work loved the packaging …think you'll be getting lots of new customers from Worcester!
Wow that was quick… the boots have safely arrived and they are a perfect fit (thank goddness). Thank you so much for all your help. You have been a fun pen pal too! If I am ever in town I will definitely look your store up!
Thanks a Bunch,
Thank you for your prompt response! Makes a change to have such good customer service!
Just a note to say a big thank you to you (and all the team), for your help and kindness – and speed! First Class Customer Care!
The replacement bag arrived this morning, many thanks.
Have a great day!
Thank you girls -
She got the gift and loved it.
Many thanks for keeping me informed,
Just got back home and guess who was at the door…. Yep, the delivery man. I so totally LOVE all my purchases – the kimono is fab – beautiful design –
I've tried out the lip scrub, hand cream and perfume – LOVE them all – saving the body products till bath time! A convert in a matter of minutes – I can see that I will be a regular customer.
Can I compliment you on the service, packaging and presentation is superb (I've kept all my boxes and ribbons) – what a gorgeous treat to get in the post.
THANK YOU VERY MUCH for a wonderful shopping experience.
Thanks for that.
I have just received the order and it is lovely – beautifully presented too. I am sure the recipient (my hairdresser) will be delighted.
Thank you for your lovely e-mail. I simply did my order over the phone.
This is my first order with Coco Ribbon and may I say I am simply delighted with the entire service. I have told all my friends and hope to be shopping with you soon.
Dear Coco Ribbon,
This is excellent customer service – thank you. I have now placed my order.
Thanks again – I am impressed by your company's approach to customer satisfaction.
Thank you very much…
Im in love with everything on the website!
WHAT THE PRESS SAY:
Coco Ribbon has long been a must-visit treasure trove of fashion finds for those in the know – and the prettiest boutique in London is launching its long-awaited own-label clothing line.
Looking for a gorgeous gift for someone? Then Coco Ribbon's online store is a good place to start. With fashion, beauty, books and of course, the lovely lingerie for which it is famed, the site is a veritable treasure trove of luxurious treats.
love their new bespoke bath and
body range CR by Coco Ribbon – with the scent of delicate lotus, Chinese rose
and black orchid. Delicious!
Trinny and Susannah.com
Seriously yummy clothing! Very very easy to use. They deliver the same day in London! You could get seriously into debt.
Coco Ribbon is a heaven-sent boutique for the girly girl who loves to pick out delicate trinkets in an intimate and pretty setting. What could be nicer than romantic antique-style bedroom furniture scattered with such treats as silky knickers, cashmere knits, beaded slippers and scented candles?
Shell Live Wire:
When you can include the likes of Elizabeth Jagger, Jamie Oliver, and Meg Matthews among your clientele, you know you must be doing something right! The sumptuous shopping experience offered by Coco Ribbon has already attracted a long list of celebrity clients including Jennifer Love-Hewitt and Minnie Driver. All stock must have the necessary ‘wow!' factor, and pass the girls' own ‘droolability' test, because if they don't ‘love it', they don't buy it.
I have been stopped EVERYWHERE with this cashmere dress. This morning at breakfast in the Electric – and now a couple of girls in the office want one too!
I might also put it in as a lust have – seeing as it genuinely is! – Anabel Cutler, Editor, Daily Mail Lifestyle
Coco Ribbon has proved a treasure trove of girly delights since opening its doors in 2002 – selling an impressive array of clothing, accessories and homewares that have attracted celebrities such as Sienna Miller, Thandie Newton and Scarlett Johansson.
Coco Ribbon is a treasure trove of delectable girlie things from candles and butterflies to sexy lingerie and exclusive fashion labels.
Luxury fashion and lifestyle boutique Coco Ribbon was the first to successfully revive all things boudoir, sexy and feminine, both in the fashion and interiors world. The brand has become somewhat of an institution; the eclectic Notting Hill boutique is the destination for girls and women alike. It is timely then, following the successful launch of their beauty range (stocked in-store and at Selfridges), founders Alison Chow and Sophie Oliver felt that the time was right for a fashion collection.